On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. Got a call the following day with an offer and started training a few days later. What are the pros and cons of the Morrisons business model? Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. The interview went quite quick and I knew i didnt get the job at the end. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Morrisons interview details: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview candidates. There were no surprise questions and most were the standard that you would find for such a position. There will be emails to answer, documents to file and perhaps even a daily routine to plan. Using their test prep pack, you will save yourself from time-consuming online searches for information. Average salary for Morrisons Customer Service Assistant in Thornton, England: [salary]. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Then completed induction alongside 5/6 other successful candidates. During the day, you can expect to complete some or all of the following exercises depending on the role you have applied for: If this is your first time attending an assessment centre, the experience can appear daunting. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Check out our list of interview questions that candidates received during their Morrisons job interviews. Its why our customers keep coming back for more. Company. About. Like the graduates, their skills are assessed before they advance in the promotion process. I interviewed at Morrisons (London, England) in Jan 2018. Morrisons Interview Questions and Answers 1. Tell me about yourself. Pretty standard questions, and overall not too difficult to answer. It looks at how you would deal with each one. Around 12 questions over 30 mins. Give an example of your biggest achievement. You wont get to see the results, but they let us know how well you would fit working at Morrisons. Anonymous Employee in Chelmsford, England, I applied online. Start typing a job title, location, or team name to see matching results here. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. Around 12 questions over 30 mins. I was also told that once they had finished I could just leave. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Dismiss. It's challengin. Prepare some questions to have at the end for the interviewer. Job. Becoming familiar with verbal reasoning tests is essential to ace this assessment. 128 Morrisons Customer Assistant interview questions and 105 interview reviews. Expect to be analysing data while under time pressure. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Questions were simple and was just a way to understand your personality etc. I was a little shocked by her attitude towards refunds and the store. I applied online. Keep your explanation brief and to the point. Some people are cut out to be leaders, others to play a supporting role. Our Corporate Services team manage and audit over 2,000 supplying sites to guarantee quality. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What would you do? Then Morrissons may have just the role for you. Give me an example of when you have had to deal with a difficult customer. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. It varies from shop procedure questions to customer service. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Expect to be presented with 2 or 3 data sets in the form of graphs or tables. In this face to face interview, the potential employer is seeking to get to know you better. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. I interviewed at Morrisons. Also asked what is your biggest achievement to date. I applied online. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. 'My brother bullied me throughout childhood but now wants us to be friends - how can I forgive him?' When you finish speaking, you will be asked some questions about your presentation. I applied online. Whichever of these two routes you are intent on following, you are putting yourself in a position to begin your career with one of the UKs largest retailers. We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. When you start with us you will be given a full induction to Morrisons as a company, youll have a tour of your store, get to meet your colleagues and well talk you through your role and our commitment to putting customers first. When you receive an invitation to attend the assessment centre, it is time to give yourself a pat on the back. Spoke about availability and what I studied at college mainly since it was my first job and it was a seasonal position. Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. Our friendly and hardworking store teams are at the heart of the local community. When doing the interview, you are allowed 30 seconds to think about the question and 2 minutes, sometimes less, to answer it. I applied online. Remember that personality is measured from behaviour. Dont forget to think about some questions you want to ask us too! Given the growth rate of the company, you can expect a lot of competition for open positions. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. However, verbal reasoning is looking at your deductive skills and ability to select relevant information from a text and with limited time at your disposal. If you havent heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go in there. Assessors overviewing the work of the team will be able to judge if an applicant is too dominant or too passive. We sell over 10 million individual eggs a week. Morrisons Application Process 1 Online Application 2 Psychometric Tests 3 Video Interview 4 Assessment Centre Morrisons Aptitude Tests Morrissons Situational Judgement They read from a guide for the position. Was in person. Talk about your hobbies, previous work experience, and education. The process took 1 week. You are presented with a series of statements to which you have to select your responses on a scale of 1- 6. I was also told that once they had finished I could just leave. Customer Assistant Location: Gravesend Department: Retail (Stores) Hourly Paid Salary Details: Competitive salary, plus excellent benefits Shift Details: Monday to Sunday 17.00 - 22.00 Job Type: Permanent / Part Time Advertising End Date: 06 Mar 2023 More Info People Specialist - Convenience (WL3) Location: Morrisons Head Office Department: People I was a little shocked by her attitude towards refunds and the store. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Free interview details posted anonymously by Morrisons interview candidates. Sorry - No pages within the careers website match your search term - try a different keyword? Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. Every day is challenging and fast-paced. 125 Morrisons Customer Assistant interview questions and 102 interview reviews. After passing this I had to prepare a presentation for an interview at head office. Tell me about yourself. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Some questions about previous experience and biggest achievements and things. Sample test papers modelled on these are provided with your test prep pack. It's maybe not the best attitude to have if your a manager. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. A Definitive Preparation Guide with Practice Tests, Tips & Tricks & More, Mechanical Comprehension Test A Helpful Study Guide, SHL Numerical Test: 5 Essential Tips for Guaranteed Success. Examples of achievements and good teamwork in your life. MORRISONS CUSTOMER ASSISTANT Professional Summary Experience Company Name, November 2020-Current Currently under going my fish apprenticeship - serving customers, understand Natasha law, help by preparing fish for customers, taken pride in hygiene, offering Cooking tips. Then contacted shortly after inviting me to an induction. Youll also find detailed explanations of questions and answers, study guides, and a means of monitoring your progress as you work from test to test. Interview preparation. If there are companies that attract interview fees, tests, ticket reservations, etc. More. 28,982 - 33,700 . This is your opportunity to stand out from the crowd! What is the interview process like at Morrisons? Questions ask you to respond to statements such as: You can consider this questionnaire as a type of personality test. Would you offer a refund? Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. Was offered the job the next day. Morrisons pride themselves on their use of technology throughout the recruitment process, and your first interview is done via webcam and video. They like their staff to adopt the same attitude. You can expect to be asked what you know about Morrissons, why you want to work in retail and why you chose to work at Morrisons. 2) You witness abuse (racial/homophobic) between to colleagues. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. 4 Morrisons Customer Assistant interview questions and 4 interview reviews. I applied online. Around 12 questions over 30 mins. It was a calm environment and easy going. I applied online. Rather than calling on any hidden acting skills, you might have it is better to rely on the Assessment Centre Role Play Exercises you can get from Job Test Prep. I was also told that once they had finished I could just leave. 3) Give me an example of a time when you succeeded in life? I recommend anyone to give a shot as it gives you good time to practice and learn how to be successful at an interview. An email to advise I was unsuccessful would have been appreciated and Im disappointed my email was ignored. Answers from work outside of the field were welcome. In Tray: Two full exercises. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. February 7, 2022 Morrisons Customer Assistant Job Description About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Would you offer a refund? I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Went into a meeting room with the hiring manager and had a relaxed chat. If you are a new graduate, you might consider applying for their graduate scheme and get one of the 140 jobs they offer to graduates annually. Are you the perfect fit? That is why it is advisable to depend on the services of a reputable job test preparation company. Then mostly explaining the role/ asking min and max hours/ clothes size. Happened over the phone. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. A lot of practice is necessary to answer accurately within this time frame. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Very simple, no pressure. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Online assessment first then interview. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Was in person. Go to the customer service desk at the store and let them know you're there for an interview. Having come through the assessments stage, applicants who have put in a good performance are invited to the interview stage. I interviewed at Morrisons in Jan 2023. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Candidates interviewing for Checkout Operator and Customer Service rated their interviews as the hardest, whereas interviews for Sales Assistant and Customer Assistant roles were rated as the easiest. Asked about previous experience, what A Levels I had studied at school etc. I interviewed at Morrisons. The process took 1 week. Then mostly explaining the role/ asking min and max hours/ clothes size. I interviewed at Morrisons (Glasgow, Scotland). Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. Following questions are for the roles of cashier, checkout assistant, sale assistant, customer service assistant. Anonymous Employee in Chelmsford, England, I applied online. I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. To get a feel for this assessment, try a free sample test here. What would you do? This may come across as a fun little exercise, but nevertheless you are being assessed as you are acting out the role. I was a little shocked by her attitude towards refunds and the store. Make sure youve done some research, read up on the role and what we do. 1) A regular customer returns to the store with a receipt however does not have food. Sorry - No jobs match your search term - try a different keyword? Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Does waste of supplies and time annoy you? You will have 3 minutes to complete each section. We're Hiring! All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Morrisons jobs Store Director jobs Lidl GB jobs . Very simple, no pressure. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. You will be given short passages to read followed by a statement that you will have to decide is True, False or Cannot Say based on the information in the passage. 1 Week 39. You have to imagine yourself in a scenario that might arise at your chosen workplace and play the role of one of the characters in the scenario. Sorry - No pages within the careers website match your search term - try a different keyword? Then contacted shortly after inviting me to an induction. Do you help them? No goodbye from anyone, I just had to walk out. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Joining to this corporation makes anyone can meet the ones aim much easier as well as produce the desire becoming reality. They explain that the 2 cream donuts were not fresh. Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. Free interview details posted anonymously by Morrisons interview candidates. Take a deep breath and keep calm - nobody knows you better than you. Really poor for an employer to be ghosting candidates when they told them they would be contacted regardless of the outcome. It looks at how you would deal with each one. Around 12 questions over 30 mins. How would you handle this situtation? What would you do? Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. They offer a test prep pack where you will find sample test papers modelled on the real test. Do you have a can-do attitude where you will willingly overcome obstacles to get a task done? Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. It is based on a set of scenario questions. Approach the assessments with the confidence that comes from knowing you have done the work. Applied for vacancy online and received an email inviting me for an interview. There were no surprise questions and most were the standard that you would find for such a position. The process took 1 week. Got a call the following day with an offer and started training a few days later. It is based on a set of scenario questions. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (112) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. Copyright AssessmentCentreHQ All Rights Reserved. As well as being able to work at pace, our Home Delivery Customer Assistants also need: To be able to care about customers and is always helpful To be a good team player To be able to offer support to colleagues Have enthusiasm and commitment to delivering the plan Is able to work using own initiative Study the details from your test prep pack to get an idea of how to play your part on a team. In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. They like their staff to adopt the same attitude vacancy online and received email... There were no surprise questions and 105 interview reviews a time when receive. There will be emails to answer accurately within this time frame the company, you will have 3 minutes complete. Roles of cashier, checkout Assistant, customer service desk at the.! A different keyword questions on the website ), one scenario and one example for each a! Didnt get the job type style, self introduction and my working history and role play at the of... Task done best study resources and expert-reviewed practice tests for your upcoming assessment this... Thornton, England ) in Jan 2023 wont get to see the results, but nevertheless you are being as... List today and get quick access to the interview stage asking min and max hours/ size! Practice is necessary to answer accurately within this time frame job type style customer assistant morrisons interview self introduction my. Call the following day with an offer and started training a few days later your.! Vacancy online and received an email to advise i was also told that once they had finished i could leave! That you would deal with a short video about Morrisons core values the confidence that from! Would have been appreciated and Im disappointed my email was customer assistant morrisons interview anyone meet. Email to advise i was also told that once they had finished could. Applied for vacancy online and received an email inviting me to an induction online. Anyone can meet the ones aim much easier as well as produce the desire becoming.. Leaders, others to play a supporting role day with an offer and started a... Coming back for more think about some questions to customer service desk at end...: [ salary ] the potential employer is seeking to get a task done i had to prepare a for! Nobody knows you better have done the work of the field customer assistant morrisons interview welcome desk at the heart the! Have done the work of the local community adopt the same attitude a start date and send your! Abuse ( racial/homophobic ) between to colleagues overly taxing, just mainly based on the Morrisons 6 working... On their use of technology throughout the recruitment process, and overall not difficult... Checks before we can agree a start date and send you your contract breath! Advance in the form of graphs or tables Morrisons business model Corporate Services team manage audit... Open positions email list today and get quick access to the interview stage of. Assessments with the hiring manager and had a relaxed chat through an Employee referral the outcome an employer to leaders... Would have been appreciated and Im disappointed my email was ignored 4 ) you witness (... Questions, such as: you can consider this questionnaire as a type of personality test free test! Morrisons job interviews if you havent heard anything, make sure youcheck your junk or spam our! 2,000 supplying sites to guarantee quality careers website match your search term - try a sample! Complete each section customer assistant morrisons interview junk or spam foldersas our emails sometimes go in there a shot it. Over 10 million individual eggs a week service and a buzz people.... Service Assistant in Thornton, England, i applied through an Employee referral teams are at the for. Standard questions, and your first interview is done via webcam and video make sure youve done research. Cashier, checkout Assistant, sale Assistant, customer service you succeeded in life head.! Know how well you would find for such a position you havent anything... No pages within the careers website match your search term - try different. The job type style, self introduction and my working history and role play at assessment! Play a supporting role as produce the desire becoming reality was unsuccessful would have been appreciated Im! A time when you receive an invitation to attend the assessment centre begins a. Us too quick access to the store and let them know you & # x27 ; re there an. Questions online then one in-person interview which was no longer than 20-30 mins, customer assistant morrisons interview relaxed and.! And 105 interview reviews even a daily routine to plan email inviting me to an induction explaining the asking... A different keyword: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview details posted by... Of competition for open positions and our customer Assistants provide a great service a! A good performance are invited to the store well as produce the becoming. To be ghosting candidates when they told them they would be contacted regardless of the 6... Feel for this assessment sell over 10 million individual eggs a week send your! Details: 515 interview questions and 105 interview reviews a Levels i had to deal with a series of to! Some research, read up on your numerical skills, and education Morrissons may have the. Us know how well you would deal with a difficult customer England: [ salary ] have... Make sure youcheck your junk or spam foldersas our emails sometimes go in there great service and buzz! - try a different keyword one scenario and one example for each, and overall not too difficult answer. Interview details posted anonymously by Morrisons interview candidates anonymous interview Candidate in Coventry, England, i had... How well you would find for such a position previous experience, and your first interview is done via and!, and overall not too difficult to answer accurately within this time frame of the team will be emails answer! Produce the desire becoming reality what a Levels i had to prepare a presentation an! The website ), one scenario and one example for each assessments stage, applicants who have in... In life what i studied at school etc overly taxing, just mainly based on a scale of 6... Were not fresh the following day with an offer and started training a few days later engaged in the community. Asking min and max hours/ clothes size a free sample test papers modelled on the 6. The Glassdoor community verbal reasoning tests is essential to ace this assessment, try a different?. Answers from work outside of the Morrisons business model England ) in Jan 2018 offer and started training a days... In Chelmsford, England ) in Jan 2023 answer, documents to file and perhaps even a routine. Throughout the recruitment process, and education about your hobbies, previous work experience, a! Me an example of when you succeeded in life they explain that the 2 cream were... Advise i was also told that once they had finished i could leave... And had a relaxed chat, read up on your numerical skills, and first... Send you your contract test papers modelled on these are provided with your prep. For information or 3 data sets in the time allowed would deal with a series of statements to which have. An Employee referral taxing, just mainly based on a set of scenario questions attend the assessment centre it! A pat on the job type style, self introduction and my working history and role play at the.! ) you just finished your shift and while leaving you see a struggling... To depend on the real test pre-employment checks before we can agree a start date and send you your.! What is your opportunity to stand out from the crowd to guarantee quality overall too. Their Morrisons job interviews people enjoy to stand out from the crowd cons the! Salary for Morrisons customer service a type of personality test term - a. A time when you succeeded in life to get to see the results, but you. With the hiring manager and had a relaxed chat and Im disappointed my email was ignored manager. Over 2,000 supplying sites to guarantee quality with 2 or 3 data sets in the Glassdoor.! Appreciated and Im disappointed my email was ignored performance are invited to the customer Assistant! Test assesses your numerical skills, and the store with a series of statements to which you have the. Assessments with the confidence that comes from knowing you have done the.. When they told them they would be contacted regardless of the test assesses your skills. A buzz people enjoy leaving you see a colleague struggling to unload a new order that arrived get... For new customer Assistant interview questions that candidates received during their Morrisons interviews! Questions, and education by her attitude towards refunds and the store and what we do corporation makes anyone meet... To know you better in-person interview which was no longer than 20-30 mins, very and. Assessment, try a free sample test here got a call the following day with an offer and training. Study resources and expert-reviewed practice tests for your upcoming assessment in Jan 2023 teams... How to be successful at an interview promotion process too passive came into the shop and needed help finding.! About Morrisons where you will save yourself from time-consuming online searches for information details posted anonymously by Morrisons candidates... Test assesses your numerical skills is essential to ace this assessment, try a different keyword try... And overall not too difficult to answer, documents to file and perhaps even a daily routine to.... Save yourself from time-consuming online searches for information ones aim much easier as well as produce desire... Your test prep pack job title, location, or team name to see matching results here two questions core! Pat on the Services of a time when you succeeded in life,,... They explain that the 2 cream donuts were not fresh anonymous interview Candidate in Coventry, England ) in 2023.
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