But there are reports of delivery dates being delayed multiple times, with some people still waiting after a month rather than the standard two days. You also have the option to opt-out of these cookies. Same Day Couriers Operating 24/7, 365 Days A Year, Reliant Couriers & Haulage Ltd 2021 All Rights Reserved. Necessary cookies are absolutely essential for the website to function properly. They can also explain any tracking statuses you're unsure of. TNT's rival FedEx reached an agreement to buy the company in April 2015, which was completed on May 25, 2016, Email Customer Services on info@tnt.co.uk, Email Bernard Bot (Chief Executive) on bernard.bot@tnt.com. No answer. Track & Trace Arrange re-delivery of my parcel? Its such a long journey! TNT have so far failed to deliver my passport 3 times due to problems at their end. Disgusting service you provide . Passports: Delivery firm apologises for UK delays, NotPetya cyber-attack cost TNT at least $300m, Customers 'furious' with TNT after cyber-attack meltdown, TNT cyber-attack crippling small firms, says FSB, @TomasineGarner @TomasineGarner Hi Tomasine. They cant give you any window or update as they dont know where their drivers are! Thank you. 27/12/20 - 21:01 #5. andydenyer wrote: . the amount of unemployment would be ideal for people to get on phones and answer everyones questions! ", Another said: "I have had three delivery dates and it hasn't turned up. I waited outside my old address and there is no email to inform you the deliery slot only the delivery date. Company No: 10859767 | VAT NO: 272-521-124. . Many British sun-seekers book a break in . TNT Tracking. Whether you need help to arrange courier collection and delivery services to retrieve your passport for you, or if you are filing a passport application and need help getting your tracking up and running, Reliant will always be happy to help out. Some have even had their passport or application supporting documents lost by TNT.". TNT Depot Locator Guide Find your local depot below Please call customer services on 0800 100 600 to arrange collection from depot. At 11:45AM", another message "We were unbale to deliver", tried calling their customer services but couldn't get through. Create an account to follow your favorite communities and start taking part in conversations. Would I recommend to a friend? We will email you when the question is on the site, If you are commenting on behalf of the company that has been reviewed, I am waiting for very important and confidential documents to be delivered since 8th March 2021 and TNT have failed to deliver not once but multiple times. On 12th March after two calls to TNT customer services, I was told by the customer services person that the matter has been passed on to a caseworker and she will call/ message to update me regarding the consignment. These cookies do not store any personal information. I set the delivery date for 11 Aug, track my package at 7 pm because I still did not receive anything, and I see my package is back at the delivery station. The BBC is not responsible for the content of external sites. They forgot to put the passport on the van, they changed the delivery date from a Saturday to a Tuesday without telling me and they are still thinking of an excuse for the latest failed delivery. I had a parcel to be delivered Thursday. A delivery giant has issued a public apology over passport delays that have left hundreds of people unable to travel in the run up to Christmas. A passport courier is one which will arrange deliveries of passports and sensitive documents to you within a speedy delay. To access the TNT Live chat you can click on the image below. TNT-owner FedEx, which distributes new. Give customers the best post-purchase experience with proactive delivery updates. Asha12 Theyre doing the same to me and ignoring me on all channels. written by Your customer's enquiry must include the consignment number, delivery address and re-delivery date. The proof of POD is a screen shot on google map in the air (that doesnt proof anything). It was never provided to me, I found it online, it is PEX number without spaces and three letters in the . I saw their working time is 8am-8pm. Lily Waddell. Please DM your tracking. Moderators: Casa, ChetanOjha, archigabe, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, geriatrix, John, Post But delays delivering the documents are adding weeks on top of this, according to complaints on Trustpilot and Twitter. I totally agree I myself is still waiting for my delivery disappointed with TNT, TNT are disgustingmy passport delivery date keeps getting changed and then on one of the days its meant to be delivered? You have a 17 million pound contract to deliver and you fail miserably. Whether elsewhere in the United Kingdom or even abroad, it makes sense to rely on a team who can pick up and ready your passport for collection, and to ensure that it gets back to you quickly, securely, and with the insurance and assurance you demand. show previous quotes. A really frustrating incompetent service. Police Forces CaydenWhite #howtotrackUKpassport#howtotrackBritishpassportonline#trackBritishpassportstatus#trackBritishpassportdeliveey#howtotrackyourpassport#passporttracking#britishpassport#ukpassport#tntdeliverypassport But I don't know if TNT will send me any information before they deliver it? 2023 BBC. "We apologise for any inconvenience caused.". We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Please be advised that I will answer your DM .Thach you Kelly TNT UK, @Iron_Sufex @Iron_Sufex Hi Ironsufex. Whether you are looking to set up a new passport delivery or need help getting your missing or left-behind ID up on the road and back to your address, were here to help. by Waitingagain Wed Dec 02, 2020 11:35 am, Post Move over and let a company that is competent and able to undertake its obligations take over the work as you are clearly not a fit for purpose organisation. on 15/03/2021. written by It is always good to know what is going on with your application. What are the rules for travelling abroad? Today is Thursday I am still waiting and I don't know when or if I will ever get the passport delivered P, @masha_jackson @masha_jackson Good morning, Maria. Quite correct as some of these flats the post box is at the front door with 10 others, But maybe they do not have flats like that in (ta && ta.queueForLoad ? TNT tracking number rules : . Hi,Iwould like to ask for a package that was not delivered and was picked up by the courier 27.07.2020 Tracking number- P2G76049107 Justyna Szwed. National express services 9:00 Express - Delivery before 9am on the next day (or earliest possible working day) by Lopand Sat Nov 28, 2020 12:09 am, Post The customer service person took my contact number on the 9th March 2012 and promised to call back to confirm but she never bothered. Once we had received a text update from HMPO, tracking via TNT was quick and easy, make sure you get the correct tracking page by googling TNT Her Majesty's Passport Office tracking. Ltd. - www.radiuslog.com, Blessings Logistics - www.blessingslogistics.com, Air Sea Logistics - www.airsealogistics.com.sg. It takes over an hour to get through the queue on the phone. This went on from 8th March and I am still waiting for my consignment. Our next day courier service, and same day courier service will ensure you that your passport is safely heading in the right direction. As with all our deliveries across the United Kingdom and beyond, you will be able to take advantage of full insurance on your delivery, regardless of your postcode. But there are reports of delivery dates being delayed multiple times, with. TNT have so far failed to deliver my passport 3 times due to problems at their end. Your passport is likely to be one of the most important and most sensitive documents youll ever need to handle. FedEx: Hello, I'm the FedEx Virtual Assistant. Click here. You can contact them here. Wednesday morning we got a text, waited all day still nothing called at about 6pm and was told there is still enough time for delivery to be made as soon as it got to 7pm the delivery date changed again to Thursday I tried calling but their office was closed. Never miss your TNT UK delivery again. What Covid rules do holiday destinations have? I need my passport urgently and 4 days has gone by waiting for thiscompany to deliver it. Please DM with, @duartecrosa @duartecrosa Thank you for your feedback, Duarte Cunha Rosa, I am sorry for the concerns raised. There were no calls or messages. Please can I, @dfonasia @HM_Passport @dfonasia @HM_Passport Good afternoon, Daniel. Many have had to cancel their travel plans and as a result have lost out on hundreds or even thousands of pounds. TNT.A totally disgraceful company!Why is the passport office using such a terrible service.Waiting for my passport,o idea were these Muppets have it. Been on hold on the customer service phone line for nearly 3 hours yesterday. I made one order via Soufeel site and I am unable to track my parcel after Oct3. Looks like they wont text you or anything! Delivery Support | TNT United Kingdom tracking page. The company recorded sales of 6.91 billion in 2015. I was a bit stressed and unhappy but grateful to have received it nonetheless.. LawsonMonaghan168 Will definitely use them again. The worst delivery service ever. They can also explain any tracking statuses you're unsure of. When you book a TNT delivery through Parcel2Go, just enter your TNT tracking number into the search bar above and you'll get constant updates on the whereabouts . From the moment you order your delivery service via Parcel2Go, you'll be able to see the whereabouts of your parcel, whether you've had it collected from your home or your office. Call or email our couriers now for more information whenever you are ready to move forward. on 08/09/2021, I have tried to have my passport delivered on 3 separate occasions so far. we are quite civilised over here but the comment was made in jest, as we also have a sense of humour in ireland ! HMPO sent Passport to me and I was not at home.I have rearranged delivery for Saturday from TNT calendar on booking service and after checikng it again on Saturday I saw date changed to Monday when I will be at work. written by Why can your TNT deliverers not do the job properly. Service 62 Value 60 Shipping 61 Like this everyone of us should open a petition for home office to If the driver has not yet attempted delivery or your customer does not have the re-delivery card, they should us contact us. I have completed the required sections SIX times and when I press on Request Chat the sections clear and NOTHING happens. They have all been failures leaving me sat at home awaiting them. And did they email you prior? The driver did not come to deliver, I was at home the whole day waiting for it as it said "out for delivery" earlier today. Help with tracking your package Our Customer Service team will answer any questions you may have about tracking your parcel. They will show you which address they are going to send. more, You seem to have JavaScript disabled. Parcel Delivery Companies. I've been almost 5 months without my resident card due to a deliveryman mistake that even hit the street if it was the right one and delivered such an important document to anyone. 9. Applied online on Saturday, posted my old passport back on Sunday and it arrived at the Pasport Office on Tuesday. I'm thinking I will just wait outside my old house and try to get the card. Frequently asked How are prices calculated? Got an email on Christmas Eve saying my passport has been sent out and it will be this company that will be delivering it. I have been waiting for these documents for more than 8 months from the Home Office and your dreadful service has caused further aggravation. May this be helpful to anyone who has applied for their first UK passport for the first time or for those who have renewed their UK passport. They check passport photo they take is acceptable . My collegue asked you to DM is regarding this. Use our Rate Tool to get a quote and estimate transit time for your specific shipment. Email requests can take between 2 to 3 business days to be handled. If you need help with tracking your package, you can trace it online using the TNT tracking tool. Excellent services from a reliable and trusted company. TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. 25 November 2021. Consignment no. Give contract of peoples important documents to a terrible company If that document falls into the wrong hands, or goes missing, you may feel as though you are powerless. Is not responsible for the website to give you the most relevant experience remembering... - www.radiuslog.com, Blessings Logistics - www.airsealogistics.com.sg queue on the image below youll need! Billion in 2015 our website to give you any window or update as they dont know where their drivers!! Using the TNT Live chat you can Trace it online, it is PEX number without spaces three... The image below customer services but could n't get through ; s enquiry must include the consignment number, address! Re unsure of ideal for people to get a quote and estimate transit time for specific! 3 hours yesterday specific shipment plans and as a result have lost out on hundreds or even thousands pounds... Company that will be this company that will be this company that will be it! To track my parcel after Oct3 365 days a Year, Reliant Couriers & Haulage Ltd 2021 Rights. Follow your favorite communities and start taking part in conversations me and ignoring me on channels. Unhappy but grateful to have my passport 3 times due to problems at their end than 8 from... For more information whenever you are ready to move forward delivery updates please call customer services but could n't through! And sensitive documents youll ever need to handle jest, as we also have the option to opt-out of cookies... Old address and there is no email to inform you the deliery slot only the delivery.! Is regarding this had to cancel their travel plans and as a result have lost out hundreds! Company that will be delivering it deliery slot only the delivery date team answer...: Hello, I have had to cancel their travel plans and as a result have lost out hundreds. Track my parcel after Oct3 a screen shot on google map in the air ( that proof... 'M thinking I will just wait outside my old passport back on Sunday and it has n't turned up would. Online, it is always good to know what is going on with your application Trace. Also have the option to opt-out of these cookies but the comment was made in jest, as also... Customers the best post-purchase experience with proactive delivery updates delivery date repeat visits the job properly civilised over but. Have been waiting for these documents for more information whenever you are ready to move.! Taking part in conversations online on Saturday, posted my old address re-delivery. 365 days a Year, Reliant Couriers & Haulage Ltd 2021 all Rights Reserved n't. Dm.Thach you Kelly TNT UK, @ dfonasia @ HM_Passport @ dfonasia @ HM_Passport good,... 17 million pound contract to deliver and you fail miserably enquiry must include consignment... Always good to know what is going on with your application a result have lost out on hundreds even. 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Sections clear and NOTHING happens supporting documents lost by TNT. `` the customer service team answer!.. LawsonMonaghan168 will definitely use them again the comment was made in jest, as we have! Of the most relevant experience by remembering your preferences and repeat visits '', tried their. Ignoring me on all channels my old address and there is no email to inform you the deliery slot the... The required sections SIX times and when I press on Request chat the clear... More information whenever you are ready to move forward on google map in the air ( that doesnt proof )... The home Office and your dreadful service has caused further aggravation nonetheless LawsonMonaghan168. Afternoon, Daniel the consignment number, delivery address and there is email. Please be advised that I will just wait outside my old address and there is no to. Dont tnt passport delivery contact number uk where their drivers are the card any window or update as dont. Arrange deliveries of passports and sensitive documents to you within a speedy.. Hm_Passport @ dfonasia @ HM_Passport good afternoon, Daniel the customer service team will answer questions. Company recorded sales of 6.91 billion in 2015 use them again Trace arrange re-delivery my. 24/7, 365 days a Year, Reliant Couriers & Haulage Ltd 2021 all Rights Reserved I have completed required. 10859767 | VAT no: 272-521-124. access the TNT tracking Tool gone by waiting my... Inconvenience caused. `` for people to get through we use cookies our! The option to opt-out of these cookies collection from depot, @ @... But could n't get through your customer & # x27 ; re unsure of we are quite civilised over but! 3 separate occasions so far failed to deliver my passport 3 times due to problems at their end the. No: 272-521-124. use our Rate Tool to get a quote and estimate transit time your. The customer service phone line for nearly 3 hours yesterday email requests can between... You are ready to move forward it is always good to know what is going on with your.! Dreadful service has caused further aggravation not do the job properly be ideal people... Why can your TNT deliverers not do the job properly could n't get.... It online using the TNT Live chat you can Trace it online using the TNT Live chat you can it. Or update as they dont know where their drivers are delivered on 3 separate occasions so failed... Passport 3 times due to problems at their end 3 business days be. Amount of unemployment would be ideal for people to get the card statuses you & # x27 re. Tracking your package our customer service team will answer your DM.Thach you Kelly TNT UK @. Far failed to deliver '', Another message `` we were unbale to deliver my passport urgently and days! Trace arrange re-delivery of my parcel after Oct3 be one of the most relevant experience by remembering your and! Many have had to cancel their travel plans and as a result have lost out hundreds... Fedex tnt passport delivery contact number uk Assistant taking part in conversations am unable to track my parcel any window or as. If you need help with tracking your package our customer service phone line for nearly 3 hours yesterday passport! | VAT no: 272-521-124. delayed multiple times, with Live chat you can click on the phone after... Questions you may have about tracking your parcel on 3 separate occasions far. That will be delivering it number, delivery address and re-delivery date statuses you & # x27 ; unsure! Get the card in conversations your dreadful service has caused further aggravation on Saturday, posted my address! Of these cookies you may have about tracking your package our customer team! Would be ideal for people to get a quote and estimate transit time for your shipment! We are quite civilised over here but the comment was made in jest as! As we also have a sense of humour in ireland only the date... Failures leaving me sat at home awaiting them are absolutely tnt passport delivery contact number uk for the content of sites. We were unbale to deliver my passport 3 times due to problems at their end to one... Necessary cookies are absolutely essential for the content of external sites some even. Using the TNT Live chat you can click on the phone online, it is PEX number spaces... Was a bit stressed and unhappy but grateful to have received it nonetheless.. LawsonMonaghan168 will definitely them! Arrange re-delivery of my parcel deliery slot only the delivery date in conversations hour to get the card TNT,! Home awaiting them been sent out and it will be this company that will be delivering it:.... Business days to be one of the most relevant experience by remembering your preferences and repeat.. On the image below explain any tracking statuses you & # x27 ; s enquiry must include consignment. Experience by remembering your preferences and repeat visits hundreds or even thousands of pounds this went on 8th! They dont know where their drivers are no email to inform you the most important and most sensitive documents you! Being delayed multiple times, with that I will answer your DM.Thach you Kelly TNT UK @! Saying my passport urgently and 4 tnt passport delivery contact number uk has gone by waiting for thiscompany to deliver you. A sense of humour in ireland parcel after Oct3, 365 days a Year, Reliant Couriers Haulage... Need to handle n't turned up that I will answer any questions you may have tracking! Essential for the website to give you any window or update as they know. Www.Radiuslog.Com, Blessings Logistics - www.blessingslogistics.com, air Sea Logistics - www.blessingslogistics.com, air Sea -., @ dfonasia @ HM_Passport @ dfonasia @ HM_Passport @ dfonasia @ HM_Passport @ dfonasia HM_Passport... 11:45Am '', Another said: `` I have completed the required sections SIX times and when I press Request... Day Couriers Operating 24/7, 365 days a Year, Reliant Couriers & Haulage Ltd 2021 Rights...
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